Valor Provisions Co-Op

We&#x2019;re sorry your item(s) have damage! We&#x2019;ll do our best to help.Please email our team with an image of your damaged item for further assistance.Our team will be sure to resolve the situation as best we can with a replacement or refund!

We’re sorry your item(s) have damage! We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. Our team will be sure to resolve the situation as best we can with a replacement or refund!

What do I do if my item(s) arrives damaged?

Order Management

How do I cancel my Steakholder Membership?

What's the Lifetime Steakholder Membership?

How does the Lifetime Steakholder Membership work?

Can I gift a Steakholder Membership to someone else?

What customer support is available for members?

How can I give feedback to help shape future products?

Is there a minimum purchase required to access membership benefits?

Why isn’t my Steakholder Membership discount applying at checkout?

Membership Information

What subscriptions do you offer?

How can I manage my subscription?

How is Valor Provisions different from other meat subscription services?

How do I support American farm with my subscription?

I'm a Steakholder, do I get an additional discount on subscription bundles?

Subscription Information

How Can I Change My Order After Placing It?

How Can I Track My Order?

What Should I Do If I Received An Incomplete Order?

Do you offer refunds or exchanges?

How Long Does It Take To Receive Orders?

How Do I Check The Status Of My Order?

I placed an order, when will it ship?

Do you offer free shipping?

How does shipping work, and how much does it cost?

Why would I pay extra for 2-Day Air Express or Next Day Air?

Can I order online and pick up in person?

Shipping & Delivery

What is Wagyu?

Why is Wagyu more expensive than other types of beef?

What is the difference between Classified and Top Secret Grades?

Is my product safe to refreeze when it arrives?

How long is my product safe in the refrigerator before eating?

I want a certain cut of meat you do not have on your website. Can I order it?

Do you offer gift cards?

I want to try a new cut, but I'm unsure of a recipe. Any tips?

How long are items out of stock for?

Product Information

What’s the difference between Valor Provisions products and typical grocery store meats?

What do I do if my item(s) arrives damaged?Updated 6 months ago