Valor Provisions Co-Op

Your order is expected to arrive frozen, though slight or partial thawing can occasionally occur during transit. If your products are still cold to the touch and below 40&#xB0;F upon arrival, they are safe to refreeze.For best quality, we recommend enjoying your products within 6 months of freezing.

Your order is expected to arrive frozen, though slight or partial thawing can occasionally occur during transit. If your products are still cold to the touch and below 40°F upon arrival, they are safe to refreeze. For best quality, we recommend enjoy

Is my product safe to refreeze when it arrives?

Product Information

How do I cancel my Membership?

What's the Lifetime Membership?

How does the Lifetime Membership work?

Can I gift a Steakholder Membership to someone else?

What customer support is available for members?

How can I give feedback to help shape future products?

Is there a minimum purchase required to access membership benefits?

Why isn’t my Steakholder Membership discount applying at checkout?

What’s the difference between Annual and Lifetime Membership?

How does the Annual Membership work?

Will my Annual Membership renew automatically?

Can I upgrade from Annual to Lifetime Membership?

Membership Information

What subscriptions do you offer?

How can I manage my subscription?

How is Valor Provisions different from other meat subscription services?

How do I support American farm with my subscription?

I'm a Steakholder, do I get an additional discount on subscription bundles?

Subscription Information

How Can I Change My Order After Placing It?

How Can I Track My Order?

What do I do if my item(s) arrives damaged?

What Should I Do If I Received An Incomplete Order?

Do you offer refunds or exchanges?

What happens if I order a pre-order item with other in-stock products?

Order Management

How Long Does It Take To Receive Orders?

How Do I Check The Status Of My Order?

I placed an order, when will it ship?

Do you offer free shipping?

How does shipping work, and how much does it cost?

Can I order online and pick up in person?

Shipping & Delivery

What is Wagyu?

Why is Wagyu more expensive than other types of beef?

What is the difference between Classified and Top Secret Grades?

How long is my product safe in the refrigerator before eating?

I want a certain cut of meat you do not have on your website. Can I order it?

Do you offer gift cards?

I want to try a new cut, but I'm unsure of a recipe. Any tips?

How long are items out of stock for?

Do you sell beef or pork shares?

Are the prices on your site for one item or multiple?

What’s the difference between Valor Provisions products and typical grocery store meats?

Is my product safe to refreeze when it arrives?Updated a month ago